HERE ARE THE BORING BITS
Bookings can be made either by telephone, e-mail or snail mail. A booking made by either of the aforementioned is a contract and must be secured with a deposit of the first night’s charge which is non refundable unless a cancellation is received at least seven days prior to proposed date of arrival. Total balance is payable on arrival. Please note that at present we cannot accept credit or debit cards.
VAT is not applicable under present legislation.
We reserve the right to refuse any booking.
We aim to have rooms ready for occupancy by 2pm on day of arrival and expect departure by 10.30am on day of leaving, but these times are flexible by mutual agreement.
In line with most West Cliff establishments we do not have our own parking facilities, but there is public on street parking outside our Guest House on a first come first served basis, we will issue you with a free parking permit valid for the duration of your stay with us, if there are no available spaceswe suggest that you double park to unload any luggage and either Brian or Abby will try and assist in finding a suitable space. There are two pay and display car parks within walking distance, but usually this isn’t necessary.
We operate a strict no smoking policy throughout our premises and any infringement of this rule can result in instant cancellation of contract with loss of monies paid, plus a two nights charge for cleaning and refreshing room.
It is with regret that we cannot accept pets.
We try and cater for all your needs on a short break and most requirements will be found in your room or available on request, as all our electrical equipment is regularly tested please do NOT bring or use your own electrical appliances in rooms unless by agreement with management.
Although we appreciate that you are on holiday we don’t allow late night “take aways “ in the Guest House. Drinking of wine in your rooms is not a problem for us but please us the tables and not the bed.
We can arrange for Champagne and flowers to greet you on arrival at cost price.
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